Chromebook support that keeps class moving
247schoolapp is a ChromeOS helpdesk for schools. Students email support — we diagnose and fix enrolled Chromebooks with your IT approving the risky steps.
Sign up with an official school email and a one-time code. Seven-day free trial, no card required. Standard is $200 per month for 100 tickets.
How it works
- Connect Google Workspace once. A school admin grants ChromeOS admin access. Enrolled devices stay under the school’s Google domain.
- Students email support. 247schoolapp opens a ticket and starts diagnosis on that enrolled Chromebook.
- The helpdesk reads device policy, OS version, and ChromeOS admin state, then proposes a fix.
- Read-only checks run automatically. Writes that could change a device wait for a school approver.
Simple plans for school IT
- Free trial — $0 for 7 days. Full ChromeOS helpdesk. No card to start.
- Standard — $200 per month. 100 support tickets. Ideal for a single campus.
- Unlimited — usage / ticket-based billing. No monthly ticket cap. Coming later.
ChromeOS helpdesk questions
- What is 247schoolapp?
- 247schoolapp is a ChromeOS helpdesk for schools. Students email support; the app diagnoses enrolled Chromebooks through Google Workspace; school IT approves any step that can change a device.
- Who is it for?
- K–12 and campus IT teams that already manage Chromebooks in Google Workspace. It is not a generic ITSM suite and it is not for personally owned Windows laptops.
- How do we start?
- Sign up with an official school email and a one-time code. You get a 7-day full trial with no card. Connect Google Workspace when you want live device diagnosis.
- What does Standard cost?
- Standard is $200 per month for 100 support tickets — sized for a single campus. Unlimited ticket-based billing is listed on the site and comes later.
- Do you store card numbers?
- No. Paid plans check out with Stripe Embedded Checkout. Card details stay in Stripe. After you subscribe you can cancel or update the card from Billing.